1. Website owner
In accordance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce, users are informed that this website is owned by:
Dr Fernando Casals Seoane
Tax ID: 51098888H
Specialist Physician in Gastroenterology
Medical Association of Madrid, registration no. 282861916
Professional address: Hospital Universitario Ruber Juan Bravo, C/ Juan Bravo 39, 9th Floor, 28006 Madrid, Spain
Healthcare registration: CH0017
Email: citas@doctorcasals.com
Telephone: 682 92 97 32
Website: www.doctorcasals.com
2. Purpose
doctorcasals.com is the professional website of Dr Fernando Casals Seoane.
Its purpose is to provide information about his professional activity and medical services and to allow patients to request and manage appointments.
Medical information published on this website is for general information only and does not replace individual medical assessment, diagnosis or treatment.
3. Provision of healthcare
Healthcare services are provided at Hospital Universitario Ruber Juan Bravo, C/ Juan Bravo 39, Madrid, Spain.
Billing, healthcare administration and the medical record relating to care provided at the hospital are managed through the hospital's systems in accordance with its own privacy information and applicable healthcare legislation.
4. Appointment booking
doctorcasals.com operates its own booking system through which patients may choose the type of appointment and an available date and time and provide the data necessary to arrange the appointment.
Booking data are processed under the responsibility of Dr Fernando Casals Seoane with the assistance of technology providers acting as data processors.
Bookings may generate administrative emails and SMS messages concerning confirmation, modification, cancellation and reminders.
The data strictly necessary to coordinate the appointment will be communicated to the Admissions Department of Hospital Ruber Juan Bravo.
5. Satisfaction survey
Following the appointment, the patient may receive a short voluntary survey intended to assess the quality of the service.
Patients should not include diagnoses, symptoms, test results or other clinical information in survey comments.
Where an external link is offered to publish a voluntary review, access to such link will not depend on the score provided by the patient.
6. Emergencies
This website, its booking system, email, SMS and other contact channels are not emergency medical services.
In an emergency, users should contact the appropriate emergency healthcare services.
7. External services
The website may contain links to third-party services. When a user voluntarily follows such a link, they leave doctorcasals.com and become subject to the terms and privacy policies of the relevant third party.
8. Intellectual property
Unless otherwise stated, the website's own texts, photographs, design, structure and other content are protected by intellectual and industrial property legislation.
9. Governing law
This website is governed by Spanish law.